Dossier
The machine notebook for your assets. Capture maintenance history, operational notes, and institutional knowledge in one searchable record.
What is Dossier?
Dossier is a digital machine notebook that captures everything that happens to your assets over their lifetime. From commissioning to maintenance events to operational observations, Dossier builds a complete, searchable history that helps your team work smarter and preserve critical knowledge.
Who it's for
Maintenance teams who need quick access to equipment history when diagnosing issues or planning work
Reliability engineers tracking asset performance and identifying opportunities for improvement
Operations managers who want visibility into what's been done to equipment and why
External contractors who can scan a QR code and log their service work without needing accounts or training
Problems it solves
Maintenance history scattered across spreadsheets, emails, and filing cabinets
Critical knowledge lost when experienced staff leave
No easy way to see the full story of a piece of equipment
Time wasted searching for documentation during breakdowns
Key capabilities
Complete asset history
Every maintenance event, modification, and operational note in one place. Build a comprehensive record that tells the full story of each asset.
Structured documentation
Capture information in consistent formats. Maintenance logs, commissioning records, incident reports, and modification histories. All organised and searchable.
Preserve institutional knowledge
When experienced operators retire or move on, their knowledge stays. Dossier captures the insights that usually walk out the door.
Trend analysis
Spot patterns across maintenance history. Identify recurring issues, track improvement over time, and make data-driven decisions about asset management.
Integration ready
Connect with your CMMS, ERP, or maintenance systems. Dossier complements your existing tools rather than replacing them.
QR code access
Stick a QR code on any asset. Maintenance contractors scan it, enter an access code, and add to the record. No training required, no app to install.
How teams use Dossier
During breakdown response
When equipment fails, your team can instantly pull up its full history. See what was done last time, what parts were used, and what the experienced operators noted about this asset. No more starting from scratch.
For planned maintenance
Review the complete maintenance history before starting work. Know what's been done, what parts have been replaced, and what to watch out for based on previous observations.
Knowledge transfer
When bringing on new team members or transitioning responsibilities, Dossier provides the context they need. Years of operational knowledge becomes accessible, not lost.
External contractors
Maintenance contractors scan the QR code on the equipment, enter an access code, and log their work directly. No accounts to set up, no training sessions. They document their service and you have a complete record.
Part of the Process Link Platform
Dossier integrates with the broader Process Link Platform. Combine asset documentation with real-time monitoring from the Process Link Portal and shift observations from Shift Link to build a complete picture of your operations.
Ready to build your asset knowledge base?
Talk to our team about capturing and preserving your operational knowledge.